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-   -   Need help with seachem reef status Magnesium test kit (http://archive.reefcentral.com/forums/showthread.php?t=1286572)

mrongi1 01/05/2008 01:33 PM

Need help with seachem reef status Magnesium test kit
 
I am trying to run the alkalinity test kit in the Reef Status Magnesium test kit and I'm having a problem. When I add the Total Alk indicator to the 5 ml of sample, I dont not get a color change to blue. Has anyone had this problem? The kit is only a couple months old so I don't think it went bad. This is the first time I've run the alk test within this kit. Thanks for any help.

mrongi1 01/06/2008 10:50 AM

Bump

dendro982 01/06/2008 06:12 PM

I didn't had this problem. If the kit is new and wasn't frozen in the mail, you may ask at their website, what to do - they may send you replacement reagent. Or here, if they are in Sponsors area.

mrongi1 01/06/2008 07:12 PM

Yeah I have a post in sponsor's thread but still waiting for a response.

dendro982 01/06/2008 07:18 PM

Their website has forums too, tech personnel answers reasonably fast - from next day to 3 days, IMHE.


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